MAVEN WEBS CARE PLANS
At Maven Webs, we pride ourselves on building great websites and providing excellent customer service during the process.
As part of that service, we provide two months free support after your website goes 'live'. But what happens after that?
To keep your website running smoothly, there's not a lot of effort needed. Some website owners do the work themselves. After all, WordPress is designed to be easy to use. Regular backups are taken care of by a plugin that automatically does it at a frequency you choose.
But it’s easy to forget to do updates. And that would be a mistake!
Updates are essential
WordPress is a secure CMS and we will have installed an excellent security plugin to keep it that way. But realistically, hackers never give up. We’ve all seen well-known brands get hit hard by hackers in the past few months.
To keep one step ahead of these criminals, WordPress release regular updates. The various plugins installed on your system to give its great functionality also need regular updating.
Do you have the time (or the interest) to keep all parts of your system up to date?
But then again why should you? You’ve got a business to run. Let us take care of it for you.
To give you peace of mind and enable you to take full advantage of what your website can offer, we provide a comprehensive WordPress Care Plan program.
Care Plan Options
Basic Care Plan
For only US$32.50/£25 a month, we take care of the following:
Fortnightly updates, as required:
- Core WordPress
- Themes
- Plugins
Comprehensive Care Plan
Priced according to the features included, why not contact us about our Comprehensive Care Plan packages. These are tailored specifically for your website and you might want to include the following:
- Uptime
- Real-time security
- Core
- Theme
- Plugins
- Updates
- Uptime
- Backups
*Plan does not include malware/virus removal
Frequently Asked Questions
Your website is critical to the success of your business. You have a business to run. Like any technology, there are regular updates to make sure all aspects of the system work effectively and securely. By enjoying the peace of mind that comes from knowing someone is taking care of the day to day care of your valuable investment, you are free to concentrate on your business.
Yes. We will do a check on the website before accepting it, to make sure there are no issues. There is a small fee involved in these checks which will depend on the size and complexity of the site. We will let you know upfront what that fee will be.
We send out invoices by email toward the end of each month. Payment is by PayPal, due on the first of each month.
We are affiliates of both Siteground and Bluehost. Both offer distinct advantages for different business types and size. We can assist in transferring your domain if you register through us.
If you've chosen our Comprehensive Care Plan, you will receive an immediate notification of the event. We can offer 24/7/365 emergency support if required. Please contact us directly to discuss this as the costs vary based on your location, and the size and complexity of your website.
They are stored off site in Drop Box.
This is up to you. The backups are taken automatically at a frequency chosen by you. Some very active websites or those with online stores may need daily backups. Remember that backups take up storage space, so you want to discuss the optimum frequency with us. Prior to any updates of Core WordPress, themes or plugins, we also take a backup.
There is no contract, so you are free to stop using the service any time. If payment is not made within a reasonable time after the 1st of the month and we get no replies to our emails, the Care Plan is automatically stopped. If you wish to restart it after a gap of more than one month, we may need to recheck the website again.
No. Our terms and conditions will be sent to you when you start your Care Plan. Once you accept them, we will provide the services listed. If you wish to cancel at any time you are free to do so without obligation.
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Maven Webs offers a complete services to ensure your website no only looks good but fulfils the business needs that fit your objectives.